Get hold of Nikki directly.
Phone, WhatsApp, email, or a quick form below. The phone you ring is Nikki's mobile: the same number, every visit, every enquiry. No call centre, no overflow service, no "we'll get back to you."
Pick the one that suits you.
All three go to Nikki personally. No diversion, no front-desk, no answering service.
Phone: 07591 175 752
Best for urgent bookings, same-week jobs, or anything you'd rather just talk through. Answered live during working hours; voicemail returned within an hour. Tap to call.
WhatsApp: same number
Best for quick questions, sending photos of the property, or messaging outside working hours. Reply usually within 2-4 hours during the day. Tap to open WhatsApp.
Email Nikki
Best for non-urgent enquiries, longer descriptions, or attaching documents (tenancy agreements, floor plans). Replies within the same working day. nikki@truegritcleanco.co.uk
When Nikki picks up. Where she works from.
Hours
| Monday – Friday | 8:00 – 18:00 |
| Saturday | 9:00 – 14:00 |
| Sunday | Closed (messages welcome) |
Outside-hours WhatsApp messages and emails are picked up first thing the next working morning. We can usually accommodate Saturday cleans and out-of-hours commercial work, just ask when you call.
Where we're based
True Grit Cleaning Co is based in Richmond, North Yorkshire (DL10). We are an owner-operated business with a registered office at 19 Norman Road, Richmond, North Yorkshire, DL10 4PA. Working out of Richmond means we cover the wider area efficiently: Darlington to the east, the Yorkshire Dales to the west, Northallerton south, Barnard Castle north.
Service area covers all DL postcodes (DL1 through DL12) plus the YO7 and YO8 fringe where it borders our patch. If you're unsure whether we cover your area, give us a call. The answer is usually yes.
Our patch
Send the details. Nikki replies.
For non-urgent enquiries or anyone who prefers writing it down. Replies within the same working day.
What people ask when getting in touch.
Phone calls during working hours are answered live or returned within an hour. WhatsApp messages get a reply within 2-4 hours during the day. Email and contact-form enquiries reply within the same working day. Out of hours and weekends, replies come the next working morning.
For an urgent quote or booking, call 07591 175 752, the fastest route. For a non-urgent enquiry, the contact form or email is fine. WhatsApp works well for quick questions or photos of the property.
Monday to Friday 8am-6pm, Saturday 9am-2pm. Closed Sundays. We can usually accommodate Saturday cleans and out-of-hours commercial work, just ask.
True Grit Cleaning Co is based in Richmond, North Yorkshire (DL10). Registered office at 19 Norman Road, Richmond. We cover the wider DL postcode area including Darlington, Northallerton, the Yorkshire Dales, Catterick Garrison and surrounding villages.
For most jobs, yes. A five-minute phone chat usually covers it. For larger properties, commercial premises, or complex jobs like post-renovation cleans, we prefer a quick site visit before quoting. No charge for site visits within our usual coverage area.
We're small, owner-operated, and consistent: the same person every visit. If you want the cheapest agency rate in the area, we're not it. If you want a trustworthy cleaner who takes the work seriously and turns up when she said she would, give us a call.
Jump straight to the service page.
Domestic Cleaning
Weekly & fortnightly cleans. Same person, every visit.
Holiday Let & Airbnb
Same-day changeovers across the Yorkshire Dales.
End of Tenancy
Move-out cleans to letting-agent standard.
Catterick March-Out
MoD-standard SFA march-out cleans.
Deep Cleaning
One-off reset cleans: move-in, spring, post-renovation.
Commercial Cleaning
Office & retail premises: contracted, discreet.